John is an experienced automotive and finance executive with over 20 years experience within the industry and he holds an MBA (Automotive) from Nottingham Business School He started his career designing, developing and deploying dealer finance and insurance (F&I) sales systems in the Ford and Jaguar network and helped to train dealers to use the system in conjunction with manufacturer sales processes to maximize income from F&I product sales. He then moved to ALD Automotive (previously BCH Vehicle Management) where he helped establish a network of dealers and brokers selling financial products including full service lease and personal contract purchase. During this time, he helped ALD launch the first online dealer quotation and proposal platform which allowed dealer partners to quote, credit check and print documents for clients in the showroom using a fully web enabled platform. John then helped ALD to enhance their e-commerce presence by supporting the development of a number of innovative online platforms to carry the growth of ALD UK before moving to a new position within the investment banking division of Societe Generale in London (working for Newedge Financial UK Ltd, the future and options clearing broker jointly owned by Societe Generale and Credit Agricole). In this new role John developed a knowledge of high flow transaction systems linked to real time data management within a highly customer oriented environment and helped Newedge navigate their way through the complex regulatory maze impacting the capital markets during the volatile period over the last five years. Following the integration of Newedge back into Societe Generale, John has rejoined ALD at the international level as the Global CAO and a member of the Executive Committee COMEX of the firm and has responsibility for technology and innovation within the Group. He is a keen advocate for accelerating product and service development projects to launch early prototypes of products for clients to help evolve. He is also a strong believer that accessible data combined community and open innovation will reshape the automotive services industry in the coming years and sees the new battleground of the Driver Experience as the key competitive space for all players in the market and sees these as key enablers of the emergence of more industrialised mobility offers in the future. As such, his blog will mainly focus on innovation at all levels of the car leasing industry.